Newbury Comics Frequently Asked Questions (FAQ)

Why are you called Newbury Comics if you mainly sell music?
Where are your stores located?
What is your return policy?
How do I get Newbury Comics to sell my records/compact discs?
Does Newbury Comics buy and sell used CDs?
Does Newbury Comics have a catalog?
Which stores carry Dr. Marten's shoes?
I saw an item in your stores but I can't find it online?
Maximum order value
Shipping
Sales Tax
Methods of Payment
Official Contest Rules
Are you hiring?
Who do I contact about donations, charity events and sponsorships?
Copyrights and Trademarks
How do I contact someone at Newbury Comics?

Information about Parental Advisory stickers



Why are you called Newbury Comics if you mainly sell music?

Newbury Comics was founded in 1978 by MIT roommates, Mike Dreese and John Brusger. With $2,000 and a comic book collection, Mike and John converted a Newbury Street studio apartment in Boston's trendy Back Bay into the second organized comic book shop in the area. In 1979, Newbury Comics began selling punk and new wave music and quickly became the region's leading specialist in alternative music. By 1982, with a second store open for business in Harvard Square, the company's revenues were being generated mostly from cutting edge music and rock-related merchandise.

Newbury Comics consists of 25 stores spanning the New England region and is known to be the place to shop for everything from the best of the underground / independent scene to major label superstars. The chain also stocks a wide variety of non-music related items such t-shirts, Dr. Martens shoes, posters, jewelry, cosmetics, books, magazines, and other miscellaneous "trend" items.

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Where are your stores located?

Click Here for a complete list of Newbury Comics locations!

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What is your return policy?

Newbury Comics will gladly return any UNOPENED item with a receipt for store credit within two weeks of the purchase. Newbury Comics does not accept returns of any opened music or worn garments. Newbury Comics will replace defective merchandise with another copy of the same item.

Shoes that do not fit correctly, may be exchanged for a different size within one week of purchase. Shoes MUST not exhibit any wear. If the size is unavailable or still does not fit correctly, we will refund you the amount of the shoes.

With ANY return of a product purchased on line, please e-mail us at staff@newburycomics.com or call us at (617) 254-1666 ext 242 to make return arrangements. Please take care when packing the product for return.

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How do I get Newbury Comics Stores to sell my own records/compact discs?

If you are interested in having your own music sold at Newbury Comics stores via consignment, contact DJ Taitelbaum at (617)254-1666 ext 262. DJ accepts consignment calls on THURSDAYS only. We are principally interested in music by bands that have toured through the area or which are being played on New England college radio stations.

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  Does Newbury Comics buy and sell used CDs and DVDs?

Yes we buy and sell used CDs and DVDs at all locations! We pay cash for your used CDs and DVDs. For more information about selling your used CDsand DVDs , visit your favorite Newbury Comics location.

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Does Newbury Comics have a catalog?

No we don't have a printed catalog available. Not all items in our retail stores are available online. If an item is not on our website then it is not available online.

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Which stores carry Dr. Marten's shoes?

All of our locations but the Newbury Street in Boston and Harvard Square in Cambridge locations sell shoes. Style availability differs by store.

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I saw an item in your store but can't find it online?

Sorry, our website carries a very limited selection of products and we do not do special orders online.

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Maximum order value

There is a $500 limit on any individual purchase. If you would like to purchase more than $500 worth of items, you must place a separate, additional order.

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Shipping

Currently, we only ship to addresses in the United States.

We offer two methods of shipping:

  • USPS Priority Mail
  • Airborne Express - 2nd Day Delivery

U.S. Postal Service Priority Mail
USPS Priority Mail takes approximately 3-5 days to get to most US addresses and includes a tracking number for you to track your package. We ship most orders within 48 hours. Orders may take slightly longer if all items are not readily available in our warehouse.

There is a flat $5.00 shipping and handling fee for this service.

Airborne Express - 2nd Day Delivery
Airborne Express takes 2 days to get to most US addresses. We ship most orders within 48 hours. Orders may take slightly longer if all items are not readily available in our warehouse.

There is a flat $11.00 shipping and handling fee for this service.

We cannot ship via Airborne to PO Boxes. We must have a street address.

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Sales Tax

5% sales tax will be charged on all non-clothing items shipped to addresses in Massachusetts.

5% sales tax will be charged on all items shipped to addresses in Maine.

7% sales tax will be charged on all non-clothing items shipped to addresses in Rhode Island.

There is no tax on gift certificates.

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Methods of Payment
We accept the following methods of payment:
Master Card or Visa
We do not accept American Express or the Discover Card.
We do not accept orders placed over the phone or via snail mail, and we don't accept checks or money orders.
 

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Official Contest Rules

  NEWBURY COMICS, INC./OFFICIAL CONTEST RULES Please read these rules before entering any Newbury Comics Contest. By submitting an entry, you are bound by these rules and represent that you satisfy all eligibility requirements in paragraph #1.

1. ELIGIBILITY. No purchase is necessary to enter or win. The Contest is open only to all legal residents of the 50 United States, District of Columbia, and U.S. Military personnel (and their families) with APO/FPO addresses and are 13 or older. Employees and other representatives of Newbury Comics, Inc., its affiliates, and advisors (and the immediate family members of each of them) are not eligible to win. All applicable federal, state, and local laws and regulations apply. Offer void where prohibited by law. .

 2. ENTRIES. To enter, complete the official online entry form, including your legal name and e-mail and mailing addresses, and click on "Enter the Contest" to submit. Only one entry per person is permitted per day during the duration of the Contest; if multiple entries are received, only the first entry will be considered. Only entries received during the Contest will be eligible to win prizes. In the event of any dispute over the identity of an Internet entrant, all e-mail entries will be deemed to have been submitted by the owner of the e-mail account from which they were sent. Newbury Comics is not responsible for lost, late, misdirected, or incomplete entries. Nor is any responsibility assumed for incorrect or inaccurate capture of entry information, including but not limited to, malfunctions, human error, lost/delayed/garbled data transmission, omission, interruption, deletion, defect, failures of any telephone, computer line, or network, computer equipment, software, or any combination thereof. If the contest is compromised or becomes technically corrupted in any way, electronically or otherwise, the sponsor reserves the right to withdraw the online transmission of this contest and select winners for any remaining prizes by random drawing from among all entries received. Newbury Comics will not enter into correspondence, including e-mail, regarding entries.

3. WINNER SELECTION. The winner will be selected by a random drawing from all eligible entries received. Winners will be notified by e-mail. If a selected winner does not respond in a timely manner or within the timeframe noted in the contest and/or e-mail notification, or the winner's e-mail has been returned undeliverable, an alternate winner will be selected. Due to the timeliness of some prizes, there may be other instructions and/or deadlines placed upon winners selected. Prizes will be awarded within 30 days of the drawing. No substitutions or cash equivalencies for the prizes are available. Prizes are not transferable. All taxes on prizes and incidental expenses not mentioned herein are the responsibility of the winner. Odds of winning depend on number of eligible entries received.

4. GENERAL RELEASE. By entering the Contest, you release Newbury Comics, participating sponsors, and each of their respective affiliated companies, directors, officers, employees, representatives, and agencies from any liability whatsoever for any claims, costs, injuries, losses, or damages of any kind arising out of or in connection with the Contest or with the acceptance, possession, use or misuse of any prize (including, without limitation, claims, costs, injuries and losses related to personal injuries, death, damage to a or destruction of property, rights of publicly or privacy defamation, or portrayal in a false light). Newbury Comics, Inc. will not be responsible or liable for any printing or typographical errors in any materials associated with the Contest.

5. E-MAIL/CHANGE OF ADDRESS. It is the sole responsibility of the entrant to notify the Newbury Comics Contest judges in writing if the entrant changes her/her e-mail or mailing address. To do so, entrant should send an e-mail giving the old e-mail or mailing address and the correct new e-mail or mailing address to staff@newburycomics.com.

6. NAME OF WINNER. To obtain the name of the winner, send a request, naming the specific contest, (along with a self-addressed, stamped envelope) to Contest, Att: Winner Name, Newbury Comics, PO Box 380, Allston, MA 02134. To obtain a copy of these Official Rules, send a self-addressed, stamped envelope to the above address, Attn: Rules Request.

7. MISCELLANEOUS. The Contest and all accompanying materials are copyright 2002 by Newbury Comics, Inc. Entrants agree to be bound by these Official Rules and by the decisions of Newbury Comics, which are final and binding in all respects. Newbury Comics reserves the right to change these rules or cancel the Contest at any time, by its sole discretion.

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 Are you hiring?

Newbury Comics is a high growth company and, therefore, frequently has entry level employment opportunities available. If you are interested in working at Newbury Comics
you can send your resume via email to staff@newburycomics.com . Be sure to mention Human Resources in the subject line.

If interested in a position at one of Newbury Comics' retail locations, please contact that location for possible employment opportunities.

For a complete list of locations, please go to www.newbury.com/storel.htm .



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Who do I contact about donations and/or charity events?

For gift certificate donations contact the manager of your favorite Newbury Comics location. For charity events you can contact Kim Ernst at KimErnst@newburycomics.com.


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Copyrights and Trademarks

All content found within the Newbury Comics Interactive web site including design, text, graphics, the selection and arrangement thereof, and all software are copyright & copy;
1995 - 2003, Newbury Comics, Inc. ALL RIGHTS RESERVED. Electronic copying and printing hard copy portions of this web site, including reproduction, modification, distribution, or republication of any contents on this web site without prior written permission is strictly prohibited.

The name Newbury Comics, the phrase "A Wicked Good Time," and the "tooth face" logo are all registered trademarks of Newbury Comics, Inc. Use of any of these without prior written permission from Newbury Comics, Inc. is strictly prohibited. All other trademarks, product names, and company names or logos cited herein are the property of their respective owners.


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How to contact us

Staff@newburycomics.com

Customer Service, for any questions and/or comments about Newbury Comics.

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Information about Parental Advisory stickers

Some of the compact discs that we sell at our stores are labeled with a Parental Advisory sticker. This label is a notice to parents that recordings identified with the logo contain strong language or depictions of violence, sex or substance abuse. Parental discretion is advised. The label is a non-removable logo that record companies voluntarily place on products to better inform customers and retailers while also protecting the rights of artists. For more information, you can go to the following websites:

http://www.parentalguide.org

http://www.riaa.com/Parents-Advisory-5.cfm

http://www.riaa.com/Parents-Advisory-4.cfm

 

Newbury Comics Interactive
Copyright 1995-2003
All rights reserved.

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